Scoot Blog

Annual report Uncovers What Business Owners Really Thought About 2011!

Here at Scoot we work hard to make sure that we can give UK business owners exactly what they need, but we can’t do it alone. Over the last year our partner site Touch Local has been conducted surveys to find out what UK SME’s think about the issues that affect them. From the social media revolution to the relegation of print directories to the back of kitchen cupboards, the polls have provided us with an invaluable insight into the world of UK SME’s.

Did you know?

UK SME’s are one of the major driving forces of the British economy, employing around 14 million people and responsible for nearly half of the total private sector turnover.

Given the important role that the small business community plays, it is vital that business owners have the opportunity to voice their options and share their views on the UK economy. The weekly polls ensured that we were always on top of the major issues and developments in business and economy that affect UK SME’s. The poll results were recently published by Touch Local in their annual report 2011 Local Business Overview and the Road Ahead which provides an in depth summary of the information shared by thousands of small business owners throughout the year. Along with the poll findings, the report also covers the major events that played a significant part in the 2011 business year such as the VAT increase and Budget 2011.

One of the main features of the report is the advertising trends of 2011. The year saw print advertising take a sharp decline and social media rise up to become a valuable asset for businesses, allowing UK SME’s to connect with their customers in a way they never had before.

Did you know?

95% of UK business owners believe that usage of print directories amount people under 50 years of age will drop to zero in 2012

One of the highlights of the report is a survey that Touch Local conducted with over 1,000 UK businesses owners, asking them how they felt about the coming year including how they expect their business to grow in 2012.

Read the full Touch Local Annual Report here

Data Management Scoot Survey Results

Maintaining an accurate and up-to-date online profile can often be an arduous task for businesses however if you are looking to attract new customers, it is also a vital one! In our latest poll we asked business owners;

Do you regularly update your latest information and check your data on the internet and business search websites?

The results show that 65% of business owners do keep their business details up-to-date whereas 35% don’t check their data on a regular basis. Those that do stay on top of their online business data were asked whether or not they did this themselves or if they allocated the responsibility to another employee or an agency. A massive 89% of business owners took responsibility for updating their profiles whilst just 11% let someone else manage their data.

Business owners who did not keep up-to-date with their online information were asked just what was stopping them from maintaining an accurate online profile. Over half admitted that they just did not have the time to post their latest updates or check that their data profiles are up-to-date. 30% of business owners believed that they did not need to put any work into their online data management as it is ‘fine as it is’ whilst just 14% believe that it is just not important!

Utilising platforms such as social media and directory services enables you to keep you customers up-to-date with your latest news and information whilst also increasing brand awareness and bringing new customers to your door. With more and more people turning to the internet to search for local businesses, there has never been a better time to take control of your online presence!